Return & Refund Policy

At The Everyday Co., we are committed to delivering premium-quality coffee products. As our products are consumable food and beverage items, we maintain strict quality and hygiene standards. Please read this Return & Refund Policy carefully before making a purchase.

1. No Returns or Exchanges

Due to the consumable nature of our products, we do not accept returns or product exchanges once an order has been delivered.

Customers are advised to review their order carefully before placing it.

2. Refund Policy

We generally do not offer refunds on any orders.

Refunds will only be considered in exceptional cases where required under applicable law or where The Everyday Co. determines that a refund is appropriate at its sole discretion.

Where a refund is approved:

• Refunds for prepaid orders will be processed to the original payment method.

• Refunds for Cash on Delivery (COD) orders will be transferred to the customer's registered bank account after the required details have been verified.

• Approved refunds are typically processed within 7 working days.

3. Damaged or Incorrect Products

If you receive a product that is:

• Damaged during transit,

• Incorrect, or

• Incomplete,

please notify us within 24 hours of delivery by emailing info@tedcoindia.com.

To submit a claim, you must provide:

• Order Number

• Full Name

• Contact Number

• Clear photographs of the product

• Photographs of the outer packaging

• An unboxing video recorded from the moment the package is opened, clearly showing the condition of the product. This video is mandatory as proof for claim verification.

• A brief description of the issue.

Claims submitted without a valid unboxing video or after 24 hours of delivery may not be eligible for review.

4. Resolution of Valid Claims

After reviewing the submitted proof, if we determine that the product was damaged during transit or an incorrect item was delivered, we may, at our sole discretion:

• Replace the product, if applicable, or

• Issue store credits that can be used for future purchases on The Everyday Co. website.

The decision of The Everyday Co. regarding all claims shall be final.

5. Order Cancellation

Orders cannot be cancelled once they have been processed or dispatched.

If you wish to cancel an order, please contact us immediately after placing it. Cancellation requests will only be considered if the order has not yet entered the processing stage.

6. Non-Returnable Products

The following products are non-returnable and non-exchangeable:

• Coffee products

• Tea products

• Beverage mixes

• Gift packs

• Promotional or discounted items

• Any opened or used products

7. Shipping Charges

Shipping charges are non-refundable, except where required by applicable law.

8. Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with your order, please contact us:

The Everyday Co.

Email: info@tedcoindia.com

Phone: +91-9664123364